Providing exceptional customer service can help you do two important things: Convert prospects into actual business Retain your current clients Today’s tips will help you focus on the trust and the relationship building between you and your current and future clients....
Property Management Reputation Questions Answered You may be taking risks with your reputation that can result in Google and other platforms blacklisting you and your company. Today, we’re talking about reputation. There’s only one right way to build a good...
Take a step back from your property management company for one second. What’s one of your biggest business assets? Our answer? Happy customers. When you are looking to grow your business, look to the customers you already have. That’s because these happy customers are...
Last year at around this time, we created a blog called How to Lose an Owner in 9 Ways. One of the main points we spoke about was communication; in fact, lapses in communication was the #1 reason why owners complained about property management companies. The easy...
Many of you know the benefits of creating content for your property management company, but you may still dismiss the idea of video blogs. Perhaps you think it’s not for you. We’ve heard people say it’s not who they are and not what they do. An important question,...
