Why Customer Churn is a Silent Killer with Daniel Craig

Why Customer Churn is a Silent Killer with Daniel Craig

Podcast: Play in new window | DownloadSubscribe: RSS | MoreDaniel Craig on Why Customer Churn is a Silent Killer Daniel Craig from ProfitCoach is joining us on The Property Management Show today to discuss the problem of churn and the value of retention. Walk down...
How to Use Negative Reviews to Improve Your Operations

How to Use Negative Reviews to Improve Your Operations

  Can you relate to the sinking feeling most people and businesses feel upon receiving a negative review? If you can, pay attention to this blog. We’re discussing how you can use negative reviews to improve your property management operations and customer...
Trading Hearts for Stars: Strategies to Improve Property Management Customer Relationships

Trading Hearts for Stars: Strategies to Improve Property Management Customer Relationships

How is your property management reputation these days? As you’re shopping for goodies to share with your loved ones this Valentine’s Day, be sure to remember that you’ve got relationships to tend with your clients, too. And when your customers love you, well, the 5...
What Our Data Shows About Negative Property Management Reviews (& What to Do About Them)

What Our Data Shows About Negative Property Management Reviews (& What to Do About Them)

If you’ve been in the property management industry for a while, you know that negative reviews can really hurt your business. But we’ve got data about negative property management reviews that will help you be proactive about implementing policies &...
Building & Maintaining Successful Referral Relationships in Property Management

Building & Maintaining Successful Referral Relationships in Property Management

Podcast: Play in new window | DownloadSubscribe: RSS | MoreHow do you build successful referral relationships in property management? Your property management company depends on relationships, and on today’s episode of The Property Management Show, we’ve asked Paul...
Google Reviews Are Back: Take Control of Your Online Reputation During & Beyond COVID-19

Google Reviews Are Back: Take Control of Your Online Reputation During & Beyond COVID-19

Guess who’s back? (back again!) That’s right, Google reviews. The day has finally come and the suspension of Google reviews during COVID19 has been lifted. But what does this mean for your property management reputation? What will happen to the reviews submitted...