Managing Properties in One of the Country’s Toughest Places Without People-Pleasing

Managing Properties in One of the Country’s Toughest Places Without People-Pleasing

by | Dec 15, 2022 | Interview, Key Performance Indicators, Marketing Best Practices, Property Management Business Tips, Property Management Growth, Property Management Industry, Property Management Marketing, Reputation, Reviews, Running a Property Management Company, The Property Management Show Podcast, Yelp

Podcast: Play in new window | DownloadSubscribe: RSS | MoreManaging Properties in One of the Country’s Toughest Places What does it take to get an amazing reputation, not just on Google, but also on Yelp? Our guests on the podcast today are from R.E.M. Residential....
Balancing Profit, People, & Customer Experience

Balancing Profit, People, & Customer Experience

by | Dec 1, 2022 | Interview, Key Performance Indicators, Property Management Business Tips, Property Management Growth, Reputation, Reviews, Running a Property Management Company, The Property Management Show Podcast

Podcast: Play in new window | DownloadSubscribe: RSS | MoreNote: The names in the video are swapped. The first guest shown is Tommy Chambers and the second is Chris Harold. We welcome you back to the Property Management Show with your hosts, Marie Tepman and Brittany...
Expanding Customer Lifetime

Expanding Customer Lifetime

by | Nov 17, 2022 | Interview, Key Performance Indicators, Property Management Business Tips, Property Management Growth, Property Management Industry, Property Management Marketing, Reputation, Reviews, Running a Property Management Company, The Property Management Show Podcast

Podcast: Play in new window | DownloadSubscribe: RSS | MoreNote: The names in the video are swapped. The first guest shown is Chris Harold and the second is Tommy Chambers. The Property Management Show is back with Marie Tepman and Brittany Stephens from Fourandhalf,...
Customer Lifetime Insights and Marketing with Marie

Customer Lifetime Insights and Marketing with Marie

by | Nov 3, 2022 | Key Performance Indicators, Marketing Best Practices, Property Management Business Tips, Property Management Education, Property Management Marketing, Reputation, Reviews, Sales Funnel, The Property Management Show Podcast

Podcast: Play in new window | DownloadSubscribe: RSS | MoreCustomer Lifetime Insights and Marketing Let me ask you a question. When was the last time you made a big purchase? Imagine you realize that you need a new car. What would you do next? If you’re like most...
How to Deal with Owner Churn

How to Deal with Owner Churn

by | Oct 6, 2022 | Hints and Tips, How-tos, Interview, Key Performance Indicators, Maintenance, Owner Education, Property Management Business Tips, Property Management Education, Property Management Growth, Reputation, Reviews, Running a Property Management Company, The Property Management Show Podcast

Podcast: Play in new window | DownloadSubscribe: RSS | MoreWelcome back to The Property Management Show. If you joined us on Part 1 of this podcast with Ray Hespen, you learned about why it’s important for property management business owners to pay attention to churn....
Why Customer Churn is a Silent Killer with Daniel Craig

Why Customer Churn is a Silent Killer with Daniel Craig

by | Sep 8, 2022 | Hints and Tips, Interview, Key Performance Indicators, Marketing Best Practices, Marketing Budget, NARPM, Property Management Business Tips, Property Management Education, Property Management Growth, Property Management Industry, Property Management Marketing, Reputation, Running a Property Management Company, Sales Funnel, The Property Management Show Podcast, Trends

Podcast: Play in new window | DownloadSubscribe: RSS | MoreDaniel Craig on Why Customer Churn is a Silent Killer Daniel Craig from ProfitCoach is joining us on The Property Management Show today to discuss the problem of churn and the value of retention. Walk down...