Retention in the Face of Acquisition – Part 2

Retention in the Face of Acquisition – Part 2

by | Jan 26, 2023 | Hints and Tips, Interview, Property Management Business Tips, Property Management Education, Property Management Growth, Property Management Industry, Running a Property Management Company, Starting a Property Management Company, The Property Management Show Podcast

Podcast: Play in new window | DownloadSubscribe: RSS | More We’re back on The Property Management Show with Kathleen Richards. In Part I, she shared her story about buying and selling a property management business, and how she introduced herself to her new employees...
Retention in the Face of Acquisition – Part 1

Retention in the Face of Acquisition – Part 1

by | Jan 12, 2023 | Hints and Tips, Interview, Owner Education, Property Management Business Tips, Property Management Education, Property Management Growth, Property Management Industry, Running a Property Management Company, Starting a Property Management Company, The Property Management Show Podcast

Podcast: Play in new window | DownloadSubscribe: RSS | More The prospect of acquiring a property management business is very exciting. The hard part comes when the deal is done. How can you handle the baggage that comes with a book of business? How do you protect...
Retaining Employees and Clients in a Way that’s Purposeful and Profitable

Retaining Employees and Clients in a Way that’s Purposeful and Profitable

by | Dec 29, 2022 | Hints and Tips, Interview, Owner Education, Property Management Business Tips, Property Management Education, Property Management Marketing, Reputation, Running a Property Management Company, The Property Management Show Podcast

Podcast: Play in new window | DownloadSubscribe: RSS | More Retaining Employees and Clients in a Way that’s Purposeful and Profitable: A Chat with Jan Leasure from Monterey Bay Property Management Wouldn’t it be nice if you had a team who was in it for the long haul?...
Customer Lifetime Insights and Marketing with Marie

Customer Lifetime Insights and Marketing with Marie

by | Nov 3, 2022 | Key Performance Indicators, Marketing Best Practices, Property Management Business Tips, Property Management Education, Property Management Marketing, Reputation, Reviews, Sales Funnel, The Property Management Show Podcast

Podcast: Play in new window | DownloadSubscribe: RSS | MoreCustomer Lifetime Insights and Marketing Let me ask you a question. When was the last time you made a big purchase? Imagine you realize that you need a new car. What would you do next? If you’re like most...
Customer Analytics with Aurelie Lemmens

Customer Analytics with Aurelie Lemmens

by | Oct 20, 2022 | Interview, Key Performance Indicators, Property Management Business Tips, Property Management Education, Property Management Growth, Property Management Marketing, Running a Property Management Company, The Property Management Show Podcast

Podcast: Play in new window | DownloadSubscribe: RSS | MoreCustomer Analytics with Aurelie Lemmens Today’s guest on The Property Management Show is Aurelie Lemmens, an Associate Professor of Marketing at the Rotterdam School of Management, Erasmus University in The...
How to Deal with Owner Churn

How to Deal with Owner Churn

by | Oct 6, 2022 | Hints and Tips, How-tos, Interview, Key Performance Indicators, Maintenance, Owner Education, Property Management Business Tips, Property Management Education, Property Management Growth, Reputation, Reviews, Running a Property Management Company, The Property Management Show Podcast

Podcast: Play in new window | DownloadSubscribe: RSS | More Welcome back to The Property Management Show. If you joined us on Part 1 of this podcast with Ray Hespen, you learned about why it’s important for property management business owners to pay attention to...