Lifetime Value vs. Transactional Value

Lifetime Value vs. Transactional Value

by | Feb 23, 2023 | Interview, Key Performance Indicators, Property Management Business Tips, Running a Property Management Company, The Property Management Show Podcast

Podcast: Play in new window | DownloadSubscribe: RSS | MoreOn The Property Management Show today, we’re speaking with Andrew Smallwood, who is the Chief Customer Officer (CCO) at Second Nature and the host of the Triple Win podcast. We’re diving into the difference...
The Power of Purpose-Driven Property Management

The Power of Purpose-Driven Property Management

by | Feb 8, 2023 | Interview, Key Performance Indicators, Owner Education, Property Management Business Tips, Property Management Education, Property Management Growth, Property Management Industry, Reputation, Running a Property Management Company, The Property Management Show Podcast

Podcast: Play in new window | DownloadSubscribe: RSS | MoreAndrea Hardaway from First Property Management is blazing a path of success as she has published her book, Property Management Freedom, and recently gave an inspiring talk on the topic of market consolidation...
Retention in the Face of Acquisition – Part 2

Retention in the Face of Acquisition – Part 2

by | Jan 26, 2023 | Hints and Tips, Interview, Property Management Business Tips, Property Management Education, Property Management Growth, Property Management Industry, Running a Property Management Company, Starting a Property Management Company, The Property Management Show Podcast

Podcast: Play in new window | DownloadSubscribe: RSS | More We’re back on The Property Management Show with Kathleen Richards. In Part I, she shared her story about buying and selling a property management business, and how she introduced herself to her new employees...
Retention in the Face of Acquisition – Part 1

Retention in the Face of Acquisition – Part 1

by | Jan 12, 2023 | Hints and Tips, Interview, Owner Education, Property Management Business Tips, Property Management Education, Property Management Growth, Property Management Industry, Running a Property Management Company, Starting a Property Management Company, The Property Management Show Podcast

Podcast: Play in new window | DownloadSubscribe: RSS | More The prospect of acquiring a property management business is very exciting. The hard part comes when the deal is done. How can you handle the baggage that comes with a book of business? How do you protect...
Retaining Employees and Clients in a Way that’s Purposeful and Profitable

Retaining Employees and Clients in a Way that’s Purposeful and Profitable

by | Dec 29, 2022 | Hints and Tips, Interview, Owner Education, Property Management Business Tips, Property Management Education, Property Management Marketing, Reputation, Running a Property Management Company, The Property Management Show Podcast

Podcast: Play in new window | DownloadSubscribe: RSS | More Retaining Employees and Clients in a Way that’s Purposeful and Profitable: A Chat with Jan Leasure from Monterey Bay Property Management Wouldn’t it be nice if you had a team who was in it for the long haul?...
Managing Properties in One of the Country’s Toughest Places Without People-Pleasing

Managing Properties in One of the Country’s Toughest Places Without People-Pleasing

by | Dec 15, 2022 | Interview, Key Performance Indicators, Marketing Best Practices, Property Management Business Tips, Property Management Growth, Property Management Industry, Property Management Marketing, Reputation, Reviews, Running a Property Management Company, The Property Management Show Podcast, Yelp

Podcast: Play in new window | DownloadSubscribe: RSS | MoreManaging Properties in One of the Country’s Toughest Places What does it take to get an amazing reputation, not just on Google, but also on Yelp? Our guests on the podcast today are from R.E.M. Residential....