How to Use Negative Reviews to Improve Your Operations

How to Use Negative Reviews to Improve Your Operations

  Can you relate to the sinking feeling most people and businesses feel upon receiving a negative review? If you can, pay attention to this blog. We’re discussing how you can use negative reviews to improve your property management operations and customer...
Podcast Sneak Peek: Owner Churn with Ray Hespen

Podcast Sneak Peek: Owner Churn with Ray Hespen

Podcast: Play in new window | DownloadSubscribe: RSS | MoreMeet Ray Hespen! He is the CEO and Co-founder of Property Meld. You might recognize him if you attended PM Grow Summit 2022, where he spoke about maintenance as an owner retention tool. He’ll be on the...
Podcast Sneak Peek: Customer Churn with Aurelie Lemmens

Podcast Sneak Peek: Customer Churn with Aurelie Lemmens

Podcast: Play in new window | DownloadSubscribe: RSS | MoreMeet Aurelie Lemmens! She is the Academic Director of the Expert Practice on Customer Analytics at the Erasmus Center for Data Analytics in The Netherlands. She’ll be on the podcast talking about...
3 Steps to Profitability with Kathleen Richards

3 Steps to Profitability with Kathleen Richards

Podcast: Play in new window | DownloadSubscribe: RSS | More3 Steps to Profitability with Kathleen Richards On The Property Management Show this week, Kathleen Richards is joining us to talk about profitability. She’s been on the podcast several times, and we’re asking...
Blind Spots in Property Management Marketing

Blind Spots in Property Management Marketing

Podcast: Play in new window | DownloadSubscribe: RSS | MoreThe podcasts we publish on The Property Management Show usually inspire us to talk about the topics that we cover, long after the guests have left us. On today’s show, we’re sharing some of what we captured...
How Remote Work Is Impacting Property Management Maintenance | Part 2

How Remote Work Is Impacting Property Management Maintenance | Part 2

Podcast: Play in new window | DownloadSubscribe: RSS | MoreSummary: The Property Management Show is back this week to continue our conversation with Ray Hespen of Property Meld. In the last episode, we talked about property management maintenance trends and increasing...