Managing Properties in One of the Country’s Toughest Places Without People-Pleasing

Managing Properties in One of the Country’s Toughest Places Without People-Pleasing

by | Dec 15, 2022 | Interview, Key Performance Indicators, Marketing Best Practices, Property Management Business Tips, Property Management Growth, Property Management Industry, Property Management Marketing, Reputation, Reviews, Running a Property Management Company, The Property Management Show Podcast, Yelp

Podcast: Play in new window | DownloadSubscribe: RSS | MoreManaging Properties in One of the Country’s Toughest Places What does it take to get an amazing reputation, not just on Google, but also on Yelp? Our guests on the podcast today are from R.E.M. Residential....
Expanding Customer Lifetime

Expanding Customer Lifetime

by | Nov 17, 2022 | Interview, Key Performance Indicators, Property Management Business Tips, Property Management Growth, Property Management Industry, Property Management Marketing, Reputation, Reviews, Running a Property Management Company, The Property Management Show Podcast

Podcast: Play in new window | DownloadSubscribe: RSS | MoreNote: The names in the video are swapped. The first guest shown is Chris Harold and the second is Tommy Chambers. The Property Management Show is back with Marie Tepman and Brittany Stephens from Fourandhalf,...
What Factors Affect Owner Churn? with Ray Hespen

What Factors Affect Owner Churn? with Ray Hespen

by | Sep 22, 2022 | Interview, Key Performance Indicators, Maintenance, Marketing Best Practices, Property Management Education, Property Management Growth, Property Management Industry, Property Management Marketing, Running a Property Management Company, The Property Management Show Podcast

Podcast: Play in new window | DownloadSubscribe: RSS | MoreOn The Property Management Show today, we’re talking with Ray Hespen, who has been here before to talk about maintenance, data, his company PropertyMeld, and the dangers of ghost maintenance requests. Today,...
Why Customer Churn is a Silent Killer with Daniel Craig

Why Customer Churn is a Silent Killer with Daniel Craig

by | Sep 8, 2022 | Hints and Tips, Interview, Key Performance Indicators, Marketing Best Practices, Marketing Budget, NARPM, Property Management Business Tips, Property Management Education, Property Management Growth, Property Management Industry, Property Management Marketing, Reputation, Running a Property Management Company, Sales Funnel, The Property Management Show Podcast, Trends

Podcast: Play in new window | DownloadSubscribe: RSS | MoreDaniel Craig on Why Customer Churn is a Silent Killer Daniel Craig from ProfitCoach is joining us on The Property Management Show today to discuss the problem of churn and the value of retention. Walk down...
How to Use Negative Reviews to Improve Your Operations

How to Use Negative Reviews to Improve Your Operations

by | Aug 23, 2022 | Hints and Tips, How-tos, Marketing Best Practices, Property Management Business Tips, Property Management Education, Property Management Industry, Property Management Marketing, Reputation, Reviews, Running a Property Management Company

  Can you relate to the sinking feeling most people and businesses feel upon receiving a negative review? If you can, pay attention to this blog. We’re discussing how you can use negative reviews to improve your property management operations and customer...
Podcast Sneak Peek: Owner Churn with Ray Hespen

Podcast Sneak Peek: Owner Churn with Ray Hespen

by | Aug 8, 2022 | Interview, Key Performance Indicators, Property Management Business Tips, Property Management Education, Property Management Industry, Running a Property Management Company, The Property Management Show Podcast, Uncategorized

Podcast: Play in new window | DownloadSubscribe: RSS | MoreMeet Ray Hespen! He is the CEO and Co-founder of Property Meld. You might recognize him if you attended PM Grow Summit 2022, where he spoke about maintenance as an owner retention tool. He’ll be on the...